Review of Lilac Lace Tea Dress

Be warned of Zaftique's questionable practices.Their apparel is hit or miss on material quality.And if the quality is a miss, they won't give you a refund, only store credit.And they'll charge you another fee for the "privilege" of returning items at your expense.

My first experience was shopping for a formal event months from now.I ordered a few items to try.When they arrived, I reviewed them and returned the items I didn't like the very next day which they received within 5 days.The "customer service" representative and supervisor refuse to refund and use made-up policies (ones that are NOT listed on their website or correspondence) to justify giving me only a store credit and charging me a fee for returning products.They claimed I didn't return within 30 days, and when I showed proof I had returned within 6 days of receipt then they claimed their return policy was 14 days of when the product was ordered.An item I ordered was not in stock and I waited weeks for it to ship only to find it was made of cheap fabric so I returned it the very next day (Zaftique received it back in 4 days) and then "customer service" tells me I have to pay a restock fee and only get store credit when I had possession of the item for less than 24 hours!!

It's absolutely ridiculous for a company to penalize a customer for their product not being in stock.And an internet store shouldn't charge its customers a fee to return product when you already have to pay for shipping & handling anyway.

If you order from Zaftique you better make sure you want the product because you'll have to pay something for it even if you return it.

Product Description
Be careful not to upstage the Bride in this Lilac lace Tea Dress. This comfortable stretch lace dress is fully lined and bra friendly. The soft A-line shape is flattering on every figure. It can be worn with or without the front tie jacket made of shimmering stretch baby mesh. Wrinkle resistant and great for travel. It can be easily dressed up for an evening affair with a silver purse and shoes.

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